Ordering FAQs
On this page you will find questions about ordering and payment. Articles to help you with the technical evaluation and integration of Swift’s Skylark Precise Positioning Service can be found on the support page.
Who supplies the products listed on this store?
This store provides developers worldwide with access to evaluation versions of leading GNSS receivers from a wide range of manufacturers, all of which are fully compatible with Skylark. This facilitates the evaluation of Skylark and offers developers a convenient way to test compatibility with their solutions, ensuring seamless integration and optimal performance.
Orders are handled and fulfilled by distributor BAB Distribution, who is headquartered in Hüllhorst, Germany, and operates globally.
How do I place an order?
- To place an order, simply follow these steps:
- Browse the catalog and select the item(s) you wish to purchase.
- Click on the item to view its details, specifications, and pricing.
- Click on the Add to Cart button.
- Review the items in your shopping cart to ensure accuracy.
- Proceed to checkout by clicking on the Checkout button.
- Enter your billing and shipping information.
- Choose your preferred payment method and complete the transaction.
You will receive an order confirmation email once your order has been successfully placed.
How can I place large orders?
For large order quantities, please contact Swift Sales for assistance.
What payment methods do you accept?
We accept most major credit cards (Discover, MasterCard, Visa and American Express) as well as PayPal payments.
Do you offer international shipping?
Yes, we do offer international shipping to many countries worldwide. During checkout, simply select your country, and our system will calculate shipping costs and estimated delivery times.
What shipping options are available, and how long does delivery take?
We offer standard and expedited shipping. Please note that delivery times may be affected by factors such as item availability, order processing time, and courier delays. You can track the status of your order using the tracking information provided in your order confirmation email.
Do you offer expedited shipping for urgent orders?
Yes, we offer expedited shipping for urgent orders. During checkout, you can select the expedited shipping option to receive your order sooner. Please note that additional fees may apply.
What are the import taxes and fees for my order?
This amount varies depending on the country, delivery address and the products you order. Please contact your local customs authority to calculate the applicable taxes, fees, and duties that are due upon importation into your country.
What is your return/refund policy?
If the product arrives damaged or defective, we will refund the full amount and cover the shipping costs if it is returned within 90 days of the date of purchase. Please contact us to arrange a return.